Shipping Policy
Information about our shipping:
Your order will be shipped within the same business day if the order is placed by 2 pm on the same day and you will receive a shipping confirmation email with delivery details. Delivery timing is estimated from the time your order is placed. All orders are processed Monday through Friday, excluding holidays. Deliveries are made Monday to Friday from 9am - 8pm. An adult signature will be required upon delivery for order over $100. Apartment 9K cannot be held responsible for any unanticipated delivery delays beyond Apartment 9K's control.
- Pre-order, Back-order, will ship on the estimated date noted on the product description page. These items will ship once they become available.
How can I track my order status?
Once your item(s) have shipped you will receive a confirmation email where you will find a link to track your order. In order to check the status of your shipment just click on the link, here you will also have the option of opting in for text updates. You will receive an email confirmation once your order has been delivered.
If you need further assistance tracking your package, please contact the shipping service directly.